Frequently Asked Questions

Find answers to common questions about your orders and our gear.

How do I know what size to order?

We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement to request any changes.

Do you restock items that are sold out?

Many of our designs are limited edition. However, core collection items are restocked regularly. You can sign up for 'Back in Stock' notifications on the product page.

How should I wash my Chivery apparel?

To preserve the print and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

Where is my order confirmation email?

Confirmation emails are sent immediately after purchase. If you don't see it, please check your spam folder or contact support.